Printer Error DeskSupport hub

Brother / Jam

Brother printer paper jam error

Brother paper jam errors can remain after the main sheet is removed if a torn scrap is still in the path.

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Check in this order

  1. Turn off the printer.
  2. Check rear door, tray, and duplex path.
  3. Remove tiny scraps.
  4. Reload paper below the fill line.

When to stop

Stop repeating print jobs if the same code returns after one clean restart and the physical checks are clear. Repeated jobs can hide the original failure in the queue.

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